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This paper sets out a number of challenges facing the software quality community. These challenges relate to the broader view of quality and the consequences for software quality definitions. These definitions are related to eight perspectives of software quality in an end-to-end product life cycle. Research and study of software quality has traditionally focused on product quality for management information systems and this paper considers the challenge of defining additional quality factors for alternative domains like the World Wide Web.
Fitzpatrick, Ronan and Smith, Peter and O'Shea, Brendan: Software quality challenges. Proceedings of the Second Workshop on Software Quality at the 26th. International Conference on Software Engineering (ICSE 2004), Edinburgh, Scotland. Published by IEEE.