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A key-issue for the effectiveness of collaborative decision support systems is the problem of the trustworthiness of the entities involved in the process. Trust has been always used by humans as a form of collective intelligence to support effective decision making process. Computational trust models are becoming now a popular technique across many applications such as cloud computing, p2p networks, wikis, e-commerce sites, social network. The chapter provides an overview of the current landscape of computational models of trust and reputation, and it presents an experimental study case in the domain of social search, where we show how trust techniques can be applied to enhance the quality of social search engine predictions.
Donio, P. & Longo, L. (2011). Trust-based techniques for collective intelligence in social search systems. Next Generation Data Technologies for Collective Computational Intelligence, p.113-135