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Abstract

This article is a work-in-progress report of a study that plans to explore the transfer of tacit knowledge electronically within distributed groups, i.e. groups of geographically dispersed organisational members who carry out the majority of their activities through information technology. With many organisations becoming international and global, there is an increasing need for Distributed Groups (DGs) and individuals to communicate with each other within those groups. Technology allows people and teams to work together at different locations and also allows the transfer of Tacit Knowledge (TK) within DGs in an organisation. The study will specifically investigate (a) possible problems that could be encountered when tacit knowledge is transferred by email or electronically mediated in DGs. (b) identify the problems and (c) make recommendations based on the findings.

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