Document Type

Article

Rights

Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence

Disciplines

Business and Management.

Publication Details

Journal of Knowledge Management, Vol. 17 Issue: 6

Selected as one of four highly commended papers by the Editorial Team in 2013.

Abstract

Purpose - Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. The consequent interest in Knowledge Management (KM) has spurred an exponential increase in publications covering a broad spectrum of diverse and overlapping research areas. The purpose of this paper is to provide a literature review and categorised analysis of the rapidly growing number of KM publications, and offer a comprehensive reference for new-comers embarking on research in the field with a particular focus on the area of Knowledge Measurement.

Design/methodology/approach - A total of 350 articles published in peer-reviewed journals over the last decade are carefully reviewed, analysed and categorised according to their specific subject matter in the KM context.

Findings - KM research tends to fall in one of five categories: (1) Ontology of Knowledge and KM, (2) Knowledge Management Systems, (3) Role of Information Technology, (4) Managerial & Social issues, and (5) Knowledge Measurement. Despite the accumulation of extensive publication efforts in some areas, a series of disagreements and a theory-practice gap are revealed as challenging issues that need to be addressed.

Research limitations/implications - The scope of this study does not cover KM research in its entirety due to the vast nature of the research field.

Originality/value - This paper presents a new birds-eye view of the KM landscape through a novel taxonomy of KM research providing researchers with new insights for future applied research, and offers a comprehensive critical review of major knowledge measurement frameworks.

DOI

https://doi.org/10.21427/D7QF7V


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