Document Type
Article
Rights
This item is available under a Creative Commons License for non-commercial use only
Recommended Citation
Fitzpatrick, Ronan: Quality challenges in e-commerce websites. International Conference on Human-Computer Interaction, September 2003, Zurich, Switzerland
Publication Details
Fitzpatrick, R. (2003a) Quality Challenges in E-Commerce Web sites, Workshop paper for Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environments at INTERACT 2003: Ninth IFIP TC 13 International Conference on Human-Computer Interaction, September 2003, Zurich, Switzerland