Title
Quality challenges in e-commerce websites
Document Type
Article
Rights
This item is available under a Creative Commons License for non-commercial use only
Recommended Citation
Fitzpatrick, Ronan, "Quality challenges in e-commerce websites" (2003). Conference papers. Paper 11.
http://arrow.dit.ie/scschcomcon/11
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Publication Details
Fitzpatrick, R. (2003a) Quality Challenges in E-Commerce Web sites, Workshop paper for Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environments at INTERACT 2003: Ninth IFIP TC 13 International Conference on Human-Computer Interaction, September 2003, Zurich, Switzerland