Document Type

Conference Paper

Rights

This item is available under a Creative Commons License for non-commercial use only

Disciplines

Business and Management.

Publication Details

Published: in Perspectives on Purchasing for the New Millenium, Proceedings of the 8th International Purchasing and Supply Education and Research Association (IPSERA) Conference, pp. 739-744, Belfast, March 1999.

Abstract

One critical weakness of traditional company-wide business improvement models, which are often based on systems thinking, is that the focus is largely on a company’s internal operations and business processes. As a result of the increasingly complex global supply chains of which companies are part, improving ones own business is no guarantee of success in today’s business environment. This paper describes an extension of traditional systems approaches beyond the operations of an individual company to the complete supply chain. The result is the